Privacy Policy
Last Updated: October 17th, 2026
By visiting our site and/or purchasing an item from us, you are engaging in our “Service” and agreeing to the collection, use, and sharing of your information as described in this Privacy Policy (“Policy”). If you do not agree with this Policy, please do not use our Service. This Policy applies to all site users, including but not limited to customers, subscribers, and visitors.
We may update, change, or replace any part of this Policy at any time. The most current version of the Policy can be reviewed here. If we make significant changes to the Policy, we will update the “last updated” date at the top of this page. It is your responsibility to check this page periodically for changes. Your continued use or future use of the Services constitutes your acceptance of these changes.
Definitions
“Company,” “we,” “our,” or “us” in this document refers to Collo LLC.
“Service” or “Services” refers to our website, getcollo.com, and any product created by Collo LLC.
“You” or “your” refers to the people or organizations that own an account with, have accessed, or have purchased one or more of our Services.
“Personal Information” refers to any information that identifies, relates to, or could reasonably be linked to you, including Order Information and Device Information as described below.
Information We Collect
When you make or attempt to make a purchase, we collect your name, billing and shipping addresses, email address, phone number, and payment information (“Order Information”).
When you browse the site, we automatically collect your IP address, browser type, operating system, time zone, the pages and products you view, and the websites or search terms that referred you to us (“Device Information”). We collect Device Information using cookies, log files, and web beacons, tags, or pixels.
We also collect any information you choose to submit to us, including when you create an account, sign up for marketing, contact customer support, or leave a review.
How We Use Your Information
We use Order Information to process payments, fulfill and ship orders, and provide order confirmations and invoices.
We use Personal Information to communicate with you, to respond to your requests, and, when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products.
We use Personal Information to screen orders for potential risk or fraud, and to improve and optimize the site and our marketing and advertising campaigns.
We will only use your Personal Information for the purposes described in this Policy, unless we obtain your consent for another purpose or are required to do so by law.
Sharing Your Information
We share Personal Information only with service providers who help us operate our business, such as payment processors, shipping carriers, e-commerce and hosting platforms, and analytics and marketing partners. These providers may only use your information to perform services for us.
We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, to enforce these terms, or to protect our rights, property, or safety.
If Collo LLC is acquired or merged with another company, your Personal Information may be transferred to the new owners so that we can continue to serve you.
We do not sell your Personal Information.
Cookies & Tracking Technologies
We use cookies and similar technologies to keep your cart and session working, to understand how the site is used, and to deliver relevant advertising.
Our analytics and advertising partners may use these technologies to associate your activity on the site with other information they hold about you.
You may disable or edit cookies at any time in your browser settings or in our cookie settings located in the footer of the website, but some parts of the site may not function properly without them.
You may opt out of targeted advertising through:
We do not alter our data collection and use practices in response to Do Not Track signals from your browser.
Marketing Communications
With your permission, we may send you emails and text messages about our store, new products, and other updates, including checkout reminders.
You may unsubscribe from emails at any time using the link in the message, and you may opt out of text messages at any time by replying STOP. Message and data rates may apply.
You may withdraw your consent to being contacted at any time by contacting us at the email below.
Security & Data Retention
We take reasonable precautions and follow industry best practices to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Payment information is encrypted and handled in accordance with PCI-DSS requirements.
We are not liable for any loss or damage resulting from your failure to maintain the security of your account and/or password, and no method of transmission over the internet or electronic storage is completely secure.
We retain your Order Information for as long as needed to fulfill orders, meet legal and accounting obligations, and resolve disputes, unless you ask us to delete it sooner and the law allows.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, or delete the Personal Information we hold about you, to receive a copy of it, and to opt out of targeted advertising.
Residents of California and certain other states have additional rights under state privacy laws, and we will honor those rights as required by law.
To make a request, contact us at the email below. We may need to verify your identity before we can act on your request.
Age of Use
You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given consent to allow any minor dependents to use our Services.
Users under the age of thirteen (13) are prohibited from all Services, and we do not knowingly collect Personal Information from them. If you believe a child under thirteen has provided us with Personal Information, please contact us and we will delete it.
Third-Party Links & Tools
The site may contain links to third-party websites or make available third-party tools that are not owned or controlled by us. We are not responsible for the content or privacy practices of any third-party site or tool, and your use of them is at your own risk. Review the applicable third party’s own terms and privacy practices before engaging with them.
Entire Agreement
This Policy, together with our Terms & Conditions and Shipping & Return Policy, constitute the entire agreement between you and Collo LLC regarding use of the Service, and supersede any prior agreements or understandings, whether oral or written.
Governing Law
This Policy shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict-of-laws principles.
Contact Us
For any questions about this Policy or to make a privacy request, please contact:
support@getcollo.com
Collo LLC • 4539 N. 22nd St., Ste. R Phoenix, AZ 85016